Effective Date: August 24, 2025
At Rizasearch, we strive to ensure customer satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds may be requested and processed. Please read this policy carefully before making a purchase on our website, rizasearch.com.
Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Product/Service Issues: The product or service purchased is defective, not as described, or does not function as advertised.
- Non-Delivery: The product or service was not delivered within the promised timeframe.
- Accidental Purchase: The purchase was made in error, provided the request is made within 24 hours of the transaction.
Non-Refundable Items
The following are not eligible for refunds:
- Products or services used or consumed in full.
- Digital products (e.g., downloadable content) that have been accessed or downloaded.
- Services that have been fully rendered.
- Special order or customized items, unless defective or not as described.
Refund Request Process
To request a refund, please follow these steps:
- Contact Customer Support: Email our support team at saidrakhan@gmail.com with your order details, including the order number, date of purchase, and a description of the issue.
- Provide Evidence: If applicable, include photos, screenshots, or other evidence to support your refund request.
- Submission Deadline: Refund requests must be submitted within 7 days of the purchase date or delivery date, whichever is applicable.
Processing Refunds
- Review Period: We will review your refund request within 3-5 business days of receipt.
- Refund Approval: If approved, the refund will be processed to the original payment method within 7-10 business days. Processing times may vary depending on your payment provider.
- Shipping Costs: Non-refunded shipping costs are the responsibility of the customer, unless the return is due to our error.
Contact Information
For any questions or concerns regarding our Refund Policy, please contact us at:
Email: saidrakhan@gmail.com
Website: rizasearch.com
Address: Aiman Zail Jalal Nagar, Shahjahanpur-242001, India.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective as of the updated Effective Date posted above. Thank you for choosing Rizasearch.